Preliminary Information Form
1. SUBJECT MATTER
The subject of this Sales Contract Preliminary Information Form covers the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No 6502 - Distance Contracts Regulation (Official Gazette: 27.11.2014 / 29188) regarding the sale and delivery of the products / products that the SELLER sells to the CUSTOMER / BUYER, whose qualifications and sales price are specified below. By accepting this preliminary information form, the BUYER accepts in advance that if the contract subject confirms the order, it will be under the obligation to pay the additional fees specified, such as the price subject to the order and the shipping fee, tax, if any, and that s/he has been informed about it.
6. GENERAL PROVISIONS
6.1. The BUYER accepts, declares and undertakes that s/he has read the preliminary information about the basic properties of the contract product, the sales price and the payment method and the delivery on the website of the SELLER and gives the necessary confirmation electronically. When the BUYER confirms the preliminary information electronically, prior to the establishment of the distance sales contract; the address to be given to the BUYER by the SELLER, the basic features of the products ordered, the price of the products including taxes, and the payment and delivery information are accepted, declared and committed.
6.2. Each contract product is delivered to the BUYER or the person and / or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's location, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
6.3. The SELLER accepts, declares and undertakes to deliver the contract product in full, in accordance with the specifications specified during the order, and with the information and documents required for the job, including warranty documents, user manuals,
to perform the business in accordance with the requirements of the legal regulations within the principles of honesty without any defects, to protect and increase the service quality, show the necessary attention and care during the performance of the work, to act with prudence and foresight.
6.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the contractual performance obligation expires.
6.5. If the SELLER fails to fulfill the contractual obligations in case the delivery of the product or fulfillment service subject to the order becomes impossible, the SELLER accepts, declares and undertakes that they will notify the BUYER in written within 3 days from the date when they first notice the situation and return the total price to the BUYER within 14 days.
6.6. The BUYER accepts, declares and undertakes that it will confirm this Agreement electronically for the delivery of the contract product, and if the contract product price is not paid for any reason and / or is canceled in the bank records, the SELLER's obligation to deliver the contract product will end.
6.7. The BUYER accepts, declares and undertakes that if the price of the contract product is not paid to the SELLER by the relevant bank or financial institution after the delivery of the contract product to the BUYER or the person and / or organization at the address indicated by the BUYER, the product will be returned to the SELLER within 3 days. In this case, the SELLER reserves the right to take legal action against the BUYER and all concerned.
6.8. The SELLER accepts, declares and undertakes that s/he will notify the BUYER if the contract product cannot be delivered within the period due to force majeure situations such as the occurrence of unforeseen, unpredictable preventing and / or delaying the fulfillment of the debts of the parties.
The BUYER also has the right to demand from the SELLER to cancel the order, to replace the contract product with its equivalent, and / or to postpone the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, for the payments made by the BUYER in cash, the amount of the product is paid to her in cash and in a single sum within 14 days. For the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares and undertakes that the average process of reflecting the amount returned to the credit card by the SELLER to the BUYER account by the bank may take 2 to 3 weeks, and as the reflection of this amount to the accounts of the BUYER after the return to the bank is entirely related to the bank transaction process, the BUYER cannot hold the SELLER responsible for possible delays.
7. INVOICE INFORMATION
Name / Surname / Title
Address
Telephone
Fax
Email / username
Invoice delivery: The invoice will be delivered to the invoice address together with the order during order delivery.
8. RIGHT OF WITHDRAWAL
8.1. In case the distance contract is related to the sale of goods, the BUYER can use the right to withdraw from the contract by refusing the goods without any legal and criminal liability and without any justification within 14 (fourteen) days after the product is delivered to her/him or to the person / organization at the address indicated, provided that the SELLER is notified. In the case of distance contracts for service provision, this period starts from the date on which the contract is APPROVED ONLINE. The right of withdrawal cannot be used in the service contracts whose service is started before the expiry of the right of withdrawal with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. The BUYER accepts in advance that s/he has been informed about the right of withdrawal by accepting this contract.
8.2. In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of "Products for which the Right of Withdrawal cannot be exercised" set forth in this contract. If this right is used,
8.2.1. The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions will not be completed unless the RETURN INVOICE is issued.)
8.2.2. The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
8.2.3. If there is a decrease in the value of the goods due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER is liable to compensate the damages of the SELLER at the rate of her/his fault.
8.2.4. If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
9. PRODUCTS FOR WHICH RIGHT OF WITHDRAWAL CANNOT BE USED
9.1.a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or the supplier.
b) Contracts for goods prepared in line with the consumer's wishes or personal needs.
c) Contracts for the delivery of perishable or expired goods.
ç) Contracts for the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; the delivery of those whose return is not suitable for health and hygiene conditions.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.
e) Contracts regarding the books, digital content and computer consumables, data recording and data storage devices provided in the material environment if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines other than those provided under the subscription agreement.
g) Contracts for the use of leisure time for accommodation, furniture shipment, car rental, food and beverage supply and entertainment or recreation, which must be done on a specific date or period.
ğ) Contracts for services rendered instantly in electronic environment or intangible goods delivered immediately to the consumer.
h) Contracts regarding the services started with the approval of the consumer before the right of withdrawal expires.
In order for cosmetics and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) to be returned, their packaging must be unopened, and they should be untested, intact and unused.
9.2. The BUYER can apply for complaints and objections to the arbitration committee or consumer court for consumer problems in the place where the consumer is located or where the consumer transaction is made within the monetary limits specified in the following law. Information on the monetary limit is below:
a) District Consumer Arbitration Committees in disputes with a value below 6.920 (six thousand nine hundred and twenty) TL;
b) Provincial Consumer Arbitration Committees in disputes between 6,920 (six thousand nine hundred and twenty) Turkish Liras and 10,390 (ten thousand three hundred ninety) Turkish Liras in provinces with metropolitan status,
c) Provincial Consumer Arbitration Committees in disputes under 10.390 (ten thousand three hundred and ninety) in the centers of provinces that are not in metropolitan status,
d) Provincial Consumer Arbitration Committees are in charge in disputes between 6.920 (six thousand nine hundred and twenty) Turkish Lira and 10.390 (ten thousand three hundred ninety) Turkish Lira in districts of provinces that are not in metropolitan status.
This Agreement is made for commercial purposes.
SELLER: Zühre Tekstil İnşaat Sanayi ve Ticaret Anonim Şirketi
BUYER:
DATE:
